AI · WhatsApp

WhatsApp Automation for MENA Brands

WhatsApp Business Platform automation done properly — abandoned cart, order updates, support triage, upsell and re-engagement with agent handoff and full compliance.

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Credentials

Shopify PartnerMicrosoft Azure AI FundamentalsKEDGE Business SchoolAUB & LAU trained10+ years operating1,000,000,000+ organic YouTube views

Training & academic partners

American University of BeirutLebanese American UniversityKEDGE Business SchoolMicrosoft

The problem

MENA runs on WhatsApp, most brands don't

Lebanon, the UAE and Saudi Arabia buy on WhatsApp long before they buy on a website. Most brands still use it manually. The compounding wins are automation with human handoff.

What you get

Deliverables

  • BSP setup

    360dialog, Wati or Twilio; Meta Business Manager compliance.

  • Template library

    Approved marketing, utility and authentication templates.

  • Flows

    Abandoned cart, order updates, review request, winback, upsell.

  • Human handoff

    Shared inbox, tagging, agent routing, SLAs.

  • Analytics

    Message performance, revenue attribution, response times.

  • Compliance

    Opt-in flows, quality rating protection, template hygiene.

The Byblos Growth System

Build. Convert. Scale. Automate.

One operating system for Shopify, e-commerce and AI-driven growth across Lebanon, the UAE and Saudi Arabia.

  1. Build

    Ship a fast, conversion-ready Shopify or web foundation with real analytics, tracking and merchandising in place.

  2. Convert

    Fix product pages, checkout, offers and content so paid and organic traffic actually turns into revenue.

  3. Scale

    Scale paid media, SEO and creative across Lebanon, the UAE and Saudi Arabia with unit-economics discipline.

  4. Automate

    Layer AI, CRM and WhatsApp automation on top so growth compounds without linearly scaling headcount.

Pricing

Starting from $3,500

Setup fee; ongoing run cost quoted separately.

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FAQ

Frequently asked questions

Do we need Meta Business Verification?
Yes — required to run marketing templates without limits.
Can WhatsApp really drive revenue?
Yes — abandoned-cart flows in MENA regularly recover 12–25% of abandoners.
Which BSP do you recommend?
Depends on volume and stack — 360dialog and Wati for most, Twilio for enterprise.
Do you handle Arabic templates?
Yes — Arabic templates written and localised per market.
What about compliance?
Opt-in first, marketing templates only to opt-ins, hygiene monitoring on quality rating.
How is pricing structured?
From $3,500/month setup, then run cost + per-conversation fees.

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