E-Commerce Growth Agency for MENA & Europe

Separate media, CRO, email and creative agencies produce local wins and global stagnation. Real e-commerce growth requires one team seeing the whole loop and moving in weeks, not quarters.

The first two weeks are a diagnostic, not a pitch. We rebuild your unit economics from real numbers: product cost, shipping, payment fees, returns, discounting and refunds, then work backwards to what a customer is genuinely worth. Most brands arrive with a blended return on ad spend figure and no clear view of contribution margin, which is why growth that looks healthy on a dashboard often does not show up in the bank account.

Then we agree one sequence. Fixing conversion before scaling spend is the usual order, because paying more to send traffic into a leaking funnel is the most expensive mistake in e-commerce. Where the store already converts well, the constraint is normally creative volume or retention, and the plan reflects that instead of defaulting to more ad budget. The sequence lists owners and dates and is reviewed with you every two weeks.

Delivery runs in fortnightly cycles: a short list of shipped changes, a written note on what moved and why, and an always-on dashboard. Weekly readouts cover revenue per visitor, contribution margin, payback period and creative performance by concept rather than by individual asset. Creative production sits inside the retainer, because in practice the bottleneck on paid growth is rarely targeting and almost always the number of genuinely different concepts you can put in market each month.

One senior team owns paid media, conversion, retention and creative together. That removes the usual failure mode where four suppliers each report a local win while the overall business flatlines, and it means a checkout fix, an email flow and an ad angle can be shipped in the same week by people who already talked to each other.

This suits e-commerce brands with a product people already buy, honest margin data, and a decision-maker who can approve a change inside a week. Size matters less than clarity: we work with first stores and with scaling brands, and the difference in the plan is sequencing and budget, not seniority of attention.

It is not a fit if you want spend scaled before a creative and offer combination has been proven at small budget, if reporting has to stay on blended return on ad spend alone, or if the real problem is the product rather than the marketing. In that last case we will say so in the diagnostic and refund the rest, which is cheaper for both of us than a year of retainers.

Adjacent services sit on their own pages: Shopify Plus for brands outgrowing standard Shopify, Shopify agency in Lebanon and e-commerce agency in Lebanon for local engagements, and AI marketing in Beirut for automation work. Commercial terms are published on the terms page.